Telemarketing

Telemarketing That Drives Real Revenue

Modern outbound calling, lead generation, sales follow-ups and market research delivered by trained Filipino agents — not boiler-room scripts.

Our telemarketing teams work from curated, well-segmented lists with proper research, talk tracks, CRM integration and clear qualification criteria. The goal isn't volume for its own sake — it's qualified opportunities your closers will thank us for.

Outbound calling

Disciplined, courteous, well-researched calls into your ICP. Typical agents run 80–120 dials per day with a measured 6–10 conversations.

Lead generation

Cold outreach that produces named, qualified leads with documented BANT-style criteria handed straight to your CRM.

Sales follow-ups

Inbound lead follow-up, nurture cadence and reactivation of dormant prospects so nothing falls through the cracks.

Market research

Voice-of-customer interviews, competitor mapping and ICP validation campaigns to inform GTM strategy.

Campaign process

Strategy → list build → script and objection design → pilot → optimise → scale. Weekly reviews keep performance honest.

Reporting

Real-time dashboards plus weekly written reviews on dials, contacts, conversion rates, meetings booked and pipeline value created.

Industries we serve

Real EstateSaaSFinanceHealthcareTradesAgenciesProfessional Services

KPIs & reporting

Every program runs to a written scorecard. You'll know exactly what your team is delivering, every week.

80–120
Daily dials per agent
06–10
Conversations / day
05–15
Meetings / week / agent
02–3×
Pipeline lift typical
Free strategy call

Ready to scope your telemarketing team? Talk to a strategist — free.

30 minutes. No commitment. Walk away with a clear plan and a transparent quote.

Why teams pick ARG-VA for telemarketing

0%
Avg cost saving
0 days
Avg launch time
0%
Annual retention
0/7
Coverage available
Our process

How we run this engagement

Predictable, transparent, fast.

Step 01

Discovery & scoping

We map your goals, KPIs and existing stack. You walk away with a written brief and a transparent quote — usually within one business day.

Step 02

Hand-picked team

We shortlist trained Filipino professionals matched to your role. You interview the finalists and pick who joins your team.

Step 03

Onboarding & launch

Tooling, SOPs, training and shadowing handled by our delivery managers. Most teams are productive inside two to three weeks.

Step 04

Run, measure, scale

Weekly reviews, monthly QBRs, written scorecards. Add seats as you grow — drop them down when you don't need them.

The shift

What changes when you partner with us

Before

Trying to hire and run it all in-house

  • 12+ week hiring cycles, then onboarding from scratch
  • Salary, super, leave, equipment, office, attrition costs
  • One person doing four jobs, none of them well
  • No coverage on weekends, evenings or peak periods
  • Reporting is whatever the manager has time for
With ARG-VA

An embedded ARG-VA team that just runs

  • Live team in 2–4 weeks, fully trained and embedded
  • Up to 70% lower fully-loaded cost per role
  • Specialists on each task, with clear KPIs
  • Time-zone-flexible coverage — AU, UK, US or 24/7
  • Weekly written scorecard, monthly business review

What's included, every month

A predictable scope of work, written into your engagement from day one.

Dedicated, full-time team members
Trained, equipped and managed by ARG-VA
Documented SOPs maintained in your tools
Weekly written performance reviews
Monthly QBR with your delivery manager
Replacement guarantee if a fit isn't right
Time-tracking and productivity reporting
Information-security and NDA covered
Scale up or down with 30 days' notice
Our two ARG-VA telemarketers consistently book more meetings than any onshore SDR we ever hired — at a fraction of the cost. They're an extension of our sales team, full stop.
Sales Director, B2B services — Brisbane, AU
FAQ

Frequently asked questions

Real questions Australian businesses ask before launching their offshore telemarketing team with ARG-VA.

Your telemarketing team works full-time and exclusively for your business — they're not freelancers juggling clients. ARG-VA handles recruiting, training, payroll, equipment, IT, HR and a dedicated delivery manager, so you get the productivity of an in-house hire at roughly a third of the fully-loaded Australian cost.

Yes. The Philippines is only 2–3 hours behind AEST, so your team can work standard Australian hours (e.g. 9am–6pm Sydney/Melbourne/Brisbane) with full overlap. We also support after-hours, weekends and 24/7 coverage when you need it — common for customer support, call centre and trades clients.

Most ARG-VA roles are live within 2–4 weeks from the kick-off call. Single virtual assistant roles can be onboarded in as little as 10 business days; larger teams (5+ seats) typically take 3–4 weeks for proper recruitment, vetting and onboarding to your tools and SOPs.

Pricing is a flat monthly fee per seat in AUD — no surprise add-ons. The fee covers the team member's salary, our management, equipment, internet redundancy, HR and replacement guarantee. Engagements are month-to-month after the initial term, and you can scale seats up or down with 30 days' notice.

Yes. All ARG-VA staff sign NDAs and confidentiality agreements before day one, work on managed devices with endpoint security, and operate from monitored facilities. We support Australian Privacy Principles (APPs), can sign your DPA, and align with frameworks like ISO 27001 controls and PCI scoping for finance and healthcare clients.

You're never stuck with the wrong hire. Every ARG-VA engagement includes a replacement guarantee — if a team member isn't performing or doesn't fit your culture, we replace them at no extra cost. You also interview every shortlisted candidate before they join, so the final pick is always yours.

We specialise in Australian SMEs and growth companies — that's where most of our clients are — but we also support businesses in New Zealand, the UK and the US. Our delivery managers, SOPs and time-zone coverage are built around Australian working culture by default.

Still have questions? Book a free strategy call and we'll answer them all.

Ready to Scale Smarter?

Start with one role. Scale to a full team. We'll help you design exactly what your business needs.